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Affiliated with the University of St. Michael’s College

Loretto College               Women's Residence

Frequently Asked Questions

Rooms, Roomates and Common Areas

I’ve heard that high touch surfaces will be cleaned frequently. What are the high touch surfaces in the residence and how often will they be cleaned?


High touch surfaces include doors and door handles, faucets, elevator buttons, intercom buttons, surfaces in shared spaces, and more. Our housekeeping staff are committed to sanitizing these surfaces at least twice per day, seven (7) days a week. We also encourage students to take necessary precautions and wash or sanitize their hands after touching any shared surface. Private residence rooms (and super single ensuite washrooms) are cleaned by housekeeping staff once a week. Garbage pick-up occurs every other day.




Will I be able to bring guests into the residence building?


Until further notice, all UofT residences will be closed to visitors, except for on Move In Days, when a maximum of two (2) helpers will be allowed to enter the residence to assist students. These helpers will be required to wear masks in all common areas of the residence and will only be permitted to enter their student’s room for a maximum of two (2) hours.




When is Move-in Day and how will it work this year?


Since we are accounting for reduced occupancy, we are currently planning to host a staggered and physically distanced move in day on Sunday, September 5 for all residents. As move-in day approaches, students will receive communication from the Dean’s Office with move-in procedures and a link to choose their move in timeslot.




Will I be required to wear a mask in residence?


As per UofT’s new mask policy, and the City of Toronto bylaw, all residents are required to wear a mask when visiting public/common areas of the residence and/or entering and exiting Loretto College. This includes in hallways, foyers, laundry rooms, common rooms and washrooms (with the exception of showering, washing your face, or brushing your teeth).




What responsibility will I have for cleaning?


Although enhanced cleaning protocols have been implemented by our housekeeping staff, it is not reasonable to expect staff to be able to clean the hundreds of common touch-points in our residence in between each use. With this in mind, we are encouraging residents to bring their own cleaning supplies so they can sanitize surfaces when needed. We’re all in this together!




How often will the common washrooms be cleaned?


Washrooms will be cleaned at least twice per day, seven (7) days a week.





Cleaning

I’ve heard that high touch surfaces will be cleaned frequently. What are the high touch surfaces in the residence and how often will they be cleaned?


High touch surfaces include doors and door handles, faucets, elevator buttons, intercom buttons, surfaces in shared spaces, and more. Our housekeeping staff are committed to sanitizing these surfaces at least twice per day, seven (7) days a week. We also encourage students to take necessary precautions and wash or sanitize their hands after touching any shared surface. Private residence rooms (and super single ensuite washrooms) are cleaned by housekeeping staff once a week. Garbage pick-up occurs every other day.




Will I be able to bring guests into the residence building?


Until further notice, all UofT residences will be closed to visitors, except for on Move In Days, when a maximum of two (2) helpers will be allowed to enter the residence to assist students. These helpers will be required to wear masks in all common areas of the residence and will only be permitted to enter their student’s room for a maximum of two (2) hours.




When is Move-in Day and how will it work this year?


Since we are accounting for reduced occupancy, we are currently planning to host a staggered and physically distanced move in day on Sunday, September 5 for all residents. As move-in day approaches, students will receive communication from the Dean’s Office with move-in procedures and a link to choose their move in timeslot.




Will I be required to wear a mask in residence?


As per UofT’s new mask policy, and the City of Toronto bylaw, all residents are required to wear a mask when visiting public/common areas of the residence and/or entering and exiting Loretto College. This includes in hallways, foyers, laundry rooms, common rooms and washrooms (with the exception of showering, washing your face, or brushing your teeth).




What responsibility will I have for cleaning?


Although enhanced cleaning protocols have been implemented by our housekeeping staff, it is not reasonable to expect staff to be able to clean the hundreds of common touch-points in our residence in between each use. With this in mind, we are encouraging residents to bring their own cleaning supplies so they can sanitize surfaces when needed. We’re all in this together!




How often will the common washrooms be cleaned?


Washrooms will be cleaned at least twice per day, seven (7) days a week.





Quarantine Plan

Do I have to quarantine before moving into residence?


If you are arriving from outside of Canada, a 14-day quarantine is required. The Government of Canada has outlined the requirements for Mandatory Quarantine for Travelers to Canada. This applies to all travelers to Canada regardless of the country of origin.

As part of our caring community approach, UofT is offering spaces for students to fulfill the mandatory quarantine requirements set up by the Government of Canada and to support students’ overall health and safety.




How do I apply for quarantine space?


An application form is available at starrez.utoronto.ca (students will need to login using their JOIN/UTORid).




If someone is experiencing cold or flu like symptoms in residence, what happens?


Students who experience cold or flu-like symptoms will be asked to self-isolate for 14 days, and/or to visit a testing centre and be tested for Covid-19. Students are expected to isolate after being tested until they receive a negative result.




Should I download the Covid-19 Application to my cell phone?


The Government of Ontario released a Covid-19 application for iPhones and Androids in an effort to slow the spread of the virus. You can learn more about the application here.




Will someone who comes down with symptoms and needs to self–isolate be required to move rooms?


While many of our students share common washrooms, we have designated rooms with ensuite washrooms throughout the residences for the purpose of self-isolation. If a student is self-isolating, we will assign them a private washroom and shower to avoid any potential spread.




How will food be delivered for someone who is self–isolating?


With the help of our Don team and food service provider, students in self-isolation will receive packaged meals from Chartwells delivered to their door. Any food restrictions will be accommodated with delivered meals.




What happens if someone who is self–isolating requires medical care?


If you are self-isolating and require medical care, please contact Loretto College at 419-925-2833 or email loretto.college@utoronto.ca. If you require medical care after hours, please contact your residence Don(s) using their room extensions, or call Security at 416-925-2833 (x5000 or ‘0’ from your room phone).





Fees, Dons, Room Keys, Meal Plan

I’ve heard that high touch surfaces will be cleaned frequently. What are the high touch surfaces in the residence and how often will they be cleaned?


High touch surfaces include doors and door handles, faucets, elevator buttons, intercom buttons, surfaces in shared spaces, and more. Our housekeeping staff are committed to sanitizing these surfaces at least twice per day, seven (7) days a week. We also encourage students to take necessary precautions and wash or sanitize their hands after touching any shared surface. Private residence rooms (and super single ensuite washrooms) are cleaned by housekeeping staff once a week. Garbage pick-up occurs every other day.




Will I be able to bring guests into the residence building?


Until further notice, all UofT residences will be closed to visitors, except for on Move In Days, when a maximum of two (2) helpers will be allowed to enter the residence to assist students. These helpers will be required to wear masks in all common areas of the residence and will only be permitted to enter their student’s room for a maximum of two (2) hours.




When is Move-in Day and how will it work this year?


Since we are accounting for reduced occupancy, we are currently planning to host a staggered and physically distanced move in day on Sunday, September 5 for all residents. As move-in day approaches, students will receive communication from the Dean’s Office with move-in procedures and a link to choose their move in timeslot.




Will I be required to wear a mask in residence?


As per UofT’s new mask policy, and the City of Toronto bylaw, all residents are required to wear a mask when visiting public/common areas of the residence and/or entering and exiting Loretto College. This includes in hallways, foyers, laundry rooms, common rooms and washrooms (with the exception of showering, washing your face, or brushing your teeth).




What responsibility will I have for cleaning?


Although enhanced cleaning protocols have been implemented by our housekeeping staff, it is not reasonable to expect staff to be able to clean the hundreds of common touch-points in our residence in between each use. With this in mind, we are encouraging residents to bring their own cleaning supplies so they can sanitize surfaces when needed. We’re all in this together!




How often will the common washrooms be cleaned?


Washrooms will be cleaned at least twice per day, seven (7) days a week.





QUESTIONS? Please email loretto.college@utoronto.ca!

 

To inquire about your specific residence application, technical issues, deadlines, or University of Toronto Housing Services, please email residence@utoronto.ca (and include your full name and student number).

© 2020 by Loretto Ladies Colleges and Schools .